Sydney · Licensed & insured · Owner-operated

If it crawls, flies, or chews.
It's gone.

Pest control for Sydney homes, strata buildings and commercial sites. One licensed operator who does the job himself, keeps a written record, and stands behind the result.

5.0 on Google NSW Licence 5073369 AEPMA member
Mark Chan of The Bug Guy in branded uniform working at a Sydney home, his marked van in the driveway
20Years
5.015 Google reviews
Licensed & insuredNSW Licence 5073369
Same-day where possibleOpen 7 days a week
6-month guaranteeOn general pest
Owner-operatedThe same Mark, every time

What we treat

Six services. One accountable operator.

Mark does every job personally, so the person who quotes you is the person who turns up and the person who follows up.

/ 01

General Pest

Cockroaches, ants, spiders and silverfish. A full interior, subfloor and exterior treatment, guaranteed six months.

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/ 02

Termite Inspection

A thorough property inspection with a written report to AS 3660 standards. Set price, no surprises.

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/ 03

Termite Treatments

Chemical barriers and active colony elimination using Termidor, Exterra and Termseal systems. Warrantied.

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/ 04

Rodent Control

Baiting, exclusion and proofing with follow-up. We keep them out, not just knock them down once.

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/ 05

Wasps & Bees

Safe nest removal, same-day where possible. The right protective gear and a sensible working distance.

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/ 06

Bird Control

Netting, spikes and proofing for commercial roofs, awnings and strata buildings. Long-term exclusion.

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Accredited & trained

Qualified on the systems that matter.

AEPMAIndustry member
Pest CertTrained & certified
TermidorAccredited applicator
ExterraAccredited installer
TermsealAccredited applicator
GreenzoneAccredited applicator

Strata & commercial

Pest programs property managers can actually rely on.

Strata committees and building managers do not want a different technician every quarter. They want one accountable operator, a documented program and a report they can file. That is exactly how Mark works.

  • Scheduled programs. Regular treatments booked ahead, so it is handled before complaints start.
  • Documented every time. A written report after each visit for your records and audits.
  • One point of contact. No call centres, no rotating crews. You deal with Mark directly.
  • Licensed and insured. NSW pest licence 5073369, full public liability cover, AEPMA member.

Strata & commercial work

Commercial and strata pest control work across Sydney
2006
In the trade since
5.0
Google rating, 15 reviews
6 mth
General pest guarantee
7 days
Available across the week
Mark Chan, owner-operator of The Bug Guy
20Years in the trade

Why Mark

Twenty years in the trade. Your own business since 2020.

Mark started in pest control during school holidays, working for a family friend. After a few years he went full time with a larger company, then in 2020 he started The Bug Guy. He has been in the trade since 2006.

  • You are a client, not a number. The big companies treat you like a job ticket. Mark turns up himself and remembers your property.
  • Honest about the chemistry. Products today are water based with no fumes when applied, far safer than the carcinogenic chemicals used decades ago. They are still chemicals, used responsibly.
  • Free quotes, no callout fee. Set prices on straightforward jobs, a clear quote on the complex ones.

More about Mark

Get a free quote

Tell Mark what you are seeing.

Same-day reply where possible. Free quote, no callout fee.

What people say

5.0 on Google. The same Mark every time.

★★★★★

"Mark has been brilliant. He has sprayed my house for a few years now and I couldn't ask for better."

Dori
★★★★★

"Mark is reliable and has been doing my pest control and termite inspections since I moved into my home, ten years now."

Kartheepan Y.
★★★★★

"Been using The Bug Guy annually for several years now. Always on time, quick, friendly, and I never see any bugs in my apartment."

Raisa B.
★★★★★

"I have always found Mark to be reliable, polite, respectful and punctual."

Tracy
★★★★★

"Mark is reliable and always provides great service. Highly recommended."

Jonathon S.
★★★★★

"Mark is a great guy, very reliable and does a great job, highly recommended."

Mat

Read all reviews on Google

Where we work

Right across Sydney.

Based in Macquarie Park and covering the whole metro, north, south, east and west. Not sure if you are covered? Call Mark on 1800 284 489.

See all areas

  • North Shore
  • Eastern Suburbs
  • Sydney CBD
  • Inner West
  • Macquarie Park & Ryde
  • Epping & Eastwood
  • Chatswood & Lane Cove
  • Hornsby & district
  • Northern Beaches

FAQ

Questions Mark answers daily.

How much does pest control cost?

Standard general pest and termite inspections have set prices we are happy to share up front. Larger or more complex jobs are quoted after a quick look at the property. Either way the quote is free and there is no callout fee.

Are the products safe for pets and kids?

Modern products are water based and low odour, and a lot safer than the older chemistry that has since been banned. We are still using registered chemicals, so we ask you to keep pets and children off treated surfaces until they are dry, usually 30 to 60 minutes.

Do you offer a guarantee?

Yes. General pest treatments come with a 6 month guarantee. German cockroaches are the one exclusion because they need a dedicated program. Termite work carries warranty terms based on the product used.

How long does a visit take?

A general pest treatment is usually 30 to 60 minutes. A termite inspection runs 60 to 90 minutes depending on the size of the property.

Which areas do you service?

Right across Sydney, from the North Shore and Hornsby through the CBD and the east to the Inner West, Parramatta, the south-west and the Sutherland Shire. Call to confirm your suburb.

Book the bloke who shows up.

Free quote, no callout fee. Homes, strata and commercial across Sydney.

Call Mark direct 1800 BUG GUY (284 489)
Call Mark